Scroll down to Advanced and click. Click on Content settings. Click on PDF documents. Click on the Download PDF files instead of automatically opening them in Chrome button slider on the right to enable that setting. Click on a PDF on a website and after it downloads in Chrome to your computer, click on the down arrow at the bottom of the screen for the file and select Always open in Adobe Reader.
Microsoft Edge — Open the file using Internet Explorer - When you see the error after Microsoft Edge attempts to render the PDF file in the browser, click on the … ellipsis button in the upper right of your browser.
This is due to the default file app that will launch automatically when you click the file. Follow the steps below to change this setting.
Click Start, type Default app 2. Select Choose default apps by file type. This will take time loading and search for the. Change the corresponding file type to open to Foxit Reader. Let me know if this helps. If not, let's continue working on it. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. Have you tried other readers, like Adobe acrobat reader? To see if this will also have the same outcome?
Doing this will check that if this will also cause you to let Edge open it or if this will open with Adobe Reader. Because if so, then there's an issue with the Foxit, and you might need to uninstall and re-install it since this is your prefered PDF reader.
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Thoroughly research any product advertised on the sites before you decide to download and install it. I'm just assuming now this is broken. Thank you, though, for trying to help. Now to get rid of Adobe Reader :. You are correct. There might have been an issue with the Edge since you already had tried other PDF readers and the same outcome.
Is this a limitation by the microsoft file handler specifically with the interfacing of Adobe Cloud? As in you say Microsoft agreed to fix this for the Adobe corporation and is a ticket in their system raised by your devs?
Or is this a problem or "unplanned feature" that affects all development and is current a uservoice or roadmap entry that was found? Not sure if anyone has notified you but the File handler issues appear to have been fixed. Made a folder path and file name equalling characters in a Sharepoint library and it pulled up just fine.
We are currently putting it through its paces but if everything keeps up, this will be the largest and most crippling bug for the Adobe integrations resolved! Thanks for trying out. Yes, we worked extensively with Microsoft to get the issue of long URL resolved. The major reason was the long user token that was encoded in the URL that Microsoft passed us. Now, Microsoft has updated the algorithm to keep that short Earlier it was of the order of characters but now they have reduced it to about characters and hence the issue got resolved.
The fix was rolled out gradually around October 20 and it's now available across all Office tenants. We are having this same issue, but with documents that have a hash in the name. Is this a known limitation or a bug?
When users try to open any document with a in the name, they get the error "you may not have permission to access the SharePoint file being used this this workflow.
Your understanding is correct. We have already raised this issue with Microsoft and awaiting fix from them but there isn't any ETA from them. Seems like the problem have been fixed, but in my case, that problem still occurs when I open a pdf file via the Adobe cloud Our files are in Thai language that might cause a long length of the URL for the PDF.
I first made contact about it last week. We are having the same problem. However, it is only with 1 user out of very many. She has a pro DC license that the company has issued to her. It worked once when refreshing the page using the button below the message, but otherwise has not. We thought it was because she had previously downloaded the PDF file, but when we tried to recreate that possible solution, it did not work.
When it began, no files anywhere in SharePoint were able to be opened via document cloud, as it is not specific to any particular PDF. She is able to open a PDF document via the [open in browser] option, and she can download, then open in Adobe. I had her clear browsing history and cache, but it was to no avail. I went through chat support, but they were unable to fix this either, and sent me here.
It doesn't matter if there's any special formatting, metadata, or anything else in the document, since all of these files can still be accessed by anyone else in the company without issue. The first chat agent suggested we globally uninstall, and then reinstall the Adobe extension through Microsoft.
However, we work heavily with PDF files, and for just one user, that would be rediculous - I mean I will, if it comes down to it, but I'd rather not. This issue is only affecting one user out of many. Thanks for reaching out to us!! So, Adobe File Handler isn't visible to that sepcific user. If however you set it up like me and all users in the org have access by default then yes, unfortunately the only way is to remove it and re-add it and wait.
Do it on a Friday evening I'd suggest and it should be good to go by Monday. Thank you Rahul5E6F and defaultzftyv9aalkmv , I will try these options. I do have it set to enable for all users, although I see the ability to also indicate the users I want to ensure have use of this, which may come in handy later as well. I will try these and report my findings here for future use.
Thanks again! Welcome to the Community! Skip Take tour.
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