Samsung cloud only download from browser

All I want to do from my web browser on my desktop is to download everything off Samsung Cloud onto my hard drive. I select everything, and it allows me to save it as a. Absolutely everything pictures and videos is corrupted. No video plays. No image previews. What gives? Funny enough it'll play on the web browser file preview on the actual Cloud itself no problem. How the heck? My only painful option that I have to dedicate myself doing unless I get an actual helpful response from the community to fix this godawful problem is screen recording every gosh darn video previews and using snipping tool for the images.

Now that is ridiculous! Hi member In regards to your account being deleted in April, it would be best to contact the Accounts Team on to discuss this further. Then WHY is there a download button for the desktop version in the first place if all it's going to do is corrupt my files upon downloading!?!??? That is illogical to me and I do not want to lose any of my files! This is what it looks like when I try to download a working video preview that is saved on my Samsung Cloud.

Any solutions to the problem would be highly appreciated. I'm currently on the phone with Samsung for over an hour now. Hopefully I can get something out of this. Same thing is happening to me. I was threathened also! If I didn't log into my samsung cloud and download I would lose all my data.

Well, I no longer use samsung products. I was trying to download the data on my Mac and everything appears to be corrupted. Have you figured it out? I am so glad im down with samsung.

I dont have this difficulty with my apple cloud. Hassle free. So the good news was around 2 months ago I spoke with the support, and the representative verified that it was a bug. For some reason right now I cannot even get access to my files on the desktop browser because there's a message saying "Samsung Cloud Web is limited for now".

Anyways I don't know if they fixed the bug, and frankly it doesn't sound like they have if you're still experiencing this issue yourself. What is and what can be done with it? If you click on each of the sections we will be able to see more details.

All of them are in their original resolution. You can download them one at a time, mark the ones you want to download to get a zip file or download them all at once by pressing the button on the cuadadrito with the arrow that appears in the upper-right area.

The only thing you can do with them is delete them, but nothing to export it to the hard disk. Seven alternatives to Google Drive to have your files in the cloud from your Android. For the moment, the only usefulness of this tool is move files from the mobile device or tablet to your computer , but not in the opposite direction.