If you face any such issues then you can easily update graphics card drivers and resolve the Netflix app problem. Reinstall Graphics Card Driver.
Once you are sure that you have removed everything, try installing the drivers again. The mspr. The file name mspr. This file is stored in the following directories:. By deleting the mspr. To delete mspr. Now double-click on the C: drive Windows drive to open. From the search box that is available on the top right corner, search for the mspr. Type mspr. Wait until the search is completely finished. Once the search is completed, select all the files under mspr. Press the delete button on your keyboard or right-click on any one file and select the delete option from the context menu.
Once all the files related to mspr. Once the computer restarts, again try to run the Netflix app and it might run without any issues. Sometimes Netflix app does not connect to the internet because it is trying to resolve the server IP address for the entered URL which maybe not be valid anymore and that is why it is not able to find the corresponding valid server IP address. To flush DNS follow the below steps:. Or you can use this guide to open Elevated Command Prompt. Type the following commands one by one and press Enter after typing each command:.
If the version number is below , your computer may be having problems updating Windows. Contact Microsoft support or your computer manufacturer for help. We're looking into this problem. To help us investigate, please contact Netflix Customer Service. Downloading may not be available on your device. Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website.
Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In. Back to Help Home. A country must be selected to view content in this article. Android phone or tablet. Update the Netflix app. Open the Play Store app. In the Search bar, search for "Netflix.
Tap Update. Make sure your Android device is up to date. Go to Settings. Once you've downloaded any available updates, try Netflix again. Run Netflix app diagnostics. From the upper right corner, tap the Profile icon. Tap App Settings. Users are experiencing several errors causing the Netflix app to not work on Windows If they don't, then you can proceed to the tricky ones.
I am sure that the Netflix development team is aware of the problems and are working on the solutions. Till then, try the other steps. Down Detector tracks a lot of services, including Netflix. You can see the last outage on a live map, commonly reported problems and filter issues by location. Check it out and bookmark the site for future references.
Might come in handy for some other app as well. Terminate will stop all associated processes. Useful when Netflix app is not responding, and you can neither use it not close it. The Reset option will delete all user data associated with the app and do a fresh install. I would recommend you to try this next. Finally, Uninstall the app and install again from the Windows Store to see if Netflix app not working error is resolved.
Windows 10 comes with a troubleshooting option for apps that you have installed using the Windows Store. In the pop-up that follows, click on Advanced to select Apply repairs automatically and click on Next to follow on-screen instructions.
If it finds anything, a solution will be recommended to you accordingly. Disable your antivirus and Windows Firewall settings and relaunch Netflix. Is the Netflix app working now on your Windows 10 computer? If not, you will need to allow the app in the Firewall settings. The steps for antivirus will depend on the app you are using. Here is how it looks on my computer. Click on Allow an app or feature through Windows Defender Firewall. You will see a list of apps with two checkboxes on the right.
One is for Public networks, and the other is for Private networks.
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